Frequently Asked Questions
Q: What is my username and password?
A: Your login credentials are the same username and password that you use to log in to the main site. If you have forgotten your login credentials or need assistance with your login information, please contact email@example.com
Q: How do I update my contact information?
A: On your profile page, please select the pencil icon next to "Contact Details" in the left column.
Q: Can I hide my information from other users?
A: Yes! Navigate to your profile and click My Account > Privacy Settings. You can control if your profile is included the member directory and community rosters. You can also control who can see your profile information.
Q: How do I find other members?
A: Click the "Directory” link found in the main navigation bar. The Directory lets you search for other users based on: Name, Organization, Location, Athletic Affiliation or by Community.
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through Engage to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Q: How do I control what emails I receive from Women Leaders Engage?
A: By default, you have been opted-in to receive community emails from Women Leaders Engage. You can opt-out of this communication easily by following the steps below. Login to your profile and click “My Account” and then “Email Preferences.” You can control most email preferences here. Most information about controlling the emails you receive are in the next question.
Q: I would prefer to receive only one email per week from Women Leaders Engage. Can I do that?
A: Yes! You can opt-in to receiving a Weekly Consolidated Community Digest. This offers a comprehensive view of all activity from the preceding week for the communities you specific in a single email. This will include announcements, blogs, discussions, and library entries.
To enable the Consolidated Digest, navigate to your profile and click My Account > Community Notifications. At the bottom of the page, you will see all communities you are in and what communication you are currently receiving. Click the box in the type of digest you wish to receive moving forward.
Badges and Leaderboards
Q: How can I earn badges for my profile?
A: Learn more about earning badges here!
Q: What are the leaderboards throughout ENGAGE?
A: Leaderboards indicate who is most active on ENGAGE. You can learn more about engagement points and how to rise up the leaderboard here!
Q: What are communities?
A: Communities allow you to participate in discussions and share resources with other Women Leaders in Sports members within your community.
Q: What communities do I belong to?
A: All Women Leaders members are opted-in to the General Forum. You can see all communities you are currently in by navigating to your Profile > My Connections > My Communities
Q: How do I join a community?
A: Click on “Communities” in the main navigation and click on “All Communities” in order to see a list of available communities. Click on the community that you wish to join and simply click "Join," then choose a delivery option for posts (Real Time, Daily Digest or No Email).
Q: How do I leave a community?
A: Go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "Leave Community” under the Actions column for the discussions you wish to leave.
Q: How do I respond to others' discussion posts?
A: To respond to a discussion post, navigate to the discussion post and click “Reply to Discussion” to send your message to the entire community. To send a message to the only author of the post, please select “Reply to Sender” (located in the "Reply to Discussion" drop-down). We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.
Q: How do I start a discussion thread?
A: Navigate to the community in which you would like to post a discussion and click "Start a Discussion" on the main community page.
Q: Why am I not able to see my discussion reply/post after I submit it?
A: Some communities are under Full Moderation. This means a Women Leaders representative reviews the post before allowing it to go live. Posts will typically be approved within 30 minutes.
Still have a question? Contact us at firstname.lastname@example.org.